Services

Improve Your Business with Internet Technology

World Line Networks is dedicated to empowering businesses with cutting-edge technology solutions tailored to their unique needs. With a focus on innovation, reliability, and exceptional service, we strive to be your trusted partner in navigating the digital landscape.

Services List

We understand that technology is at the heart of modern business operations. 

That’s why we offer a comprehensive suite of services designed to streamline communication, optimize infrastructure, harness the power of AI, and provide unparalleled support and monitoring.

Communication Services

Connecting Your Business, Empowering Your Growth

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Managed Communications

Our communications service leverages a strategic shift away from managing on-site communication hardware, offering businesses a unified platform that integrates various communication channels.

This approach enhances efficiency and productivity by simplifying complex technologies such as instant messaging, voice calls, video conferencing, and collaboration tools. With expert technical support, businesses can ensure optimal performance and reliability of their communication infrastructure.

World Line’s solutions seamlessly integrate with existing technologies like Microsoft Teams, providing a smooth communication experience across multiple channels.

Ultimately, our Managed Communications frees up resources and budget while allowing businesses to focus on core objectives and deliver exceptional service.

Unified Communications

Unified Communications (UC) offered by World Line Networks integrates various enterprise communication services into a cohesive platform, enhancing employee efficiency and collaboration. By consolidating instant messaging, voice, video conferencing, and more into a unified application, UC ensures a consistent user experience across devices.

World Line assesses each organization’s needs to tailor solutions that promote seamless communication and immediate responsiveness to customer needs. Leveraging technologies like Microsoft Teams, World Line streamlines collaboration, boosts productivity, and keeps businesses connected across different locations and devices.

With UC, businesses can achieve streamlined communication, improved productivity, and scalability to meet evolving demands.

Microsoft Teams

Our team can help your team revolutionize the way your organization communicates and collaborates. With Microsoft Teams, we offer a comprehensive suite of tools and features that empower your teams to work smarter and more efficiently.

From instant messaging to video conferencing, file sharing to integrated apps, Microsoft Teams provides everything you need to stay connected and productive. Our expert technical staff will work closely with you to customize and optimize Microsoft Teams to fit your unique business needs.

With World Line Networks as your partner, you can trust that your organization will be equipped with the latest in communication technology to drive success.

Infrastructure Services

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Driving Efficiency Through Advanced Infrastructure Solutions

Managed Infrastructure (IaaS)

We understand the critical role that infrastructure plays in powering your business operations, that’s why we offer comprehensive solutions to meet your organization’s evolving needs.

With Infrastructure as a Service (IaaS), we provide scalable and flexible on-premises and cloud-based infrastructure, allowing you to adapt to changing demands without the hassle of managing your own hardware.

By entrusting us with your infrastructure needs, you can focus on driving innovation and growth while we handle the technical intricacies behind the scenes.

Managed Software

World Line Networks helps businesses leverage a wide array of cutting-edge technologies to meet the diverse needs of their clients.

Our expertise encompasses industry-leading software solutions such as Microsoft 365 for productivity, Microsoft Teams for unified communication and collaboration, and Microsoft Azure for cloud computing.

Additionally, we utilize cybersecurity software from trusted providers like Trend Micro, Fortinet, and Sophos to ensure robust protection against evolving threats.

And with proficiency in software from vendors like Citrix, VMware, and Red Canary, we tailor solutions for virtualization, endpoint security, and threat detection.

As new software comes out, we promise to continue to expand our repertoire of software solutions to provide businesses with the latest innovations.

Hardware as a Service (HaaS)

With our Hardware as a Service (HaaS) offering, we provide essential hardware components such as telephones, servers, firewalls, and networking equipment through a convenient subscription model. 

This approach eliminates the need for significant upfront capital investment, allowing you to access the latest hardware technologies without financial constraints. 

Our HaaS solution ensures that your infrastructure stays up-to-date with routine hardware upgrades, enabling you to maintain peak performance and compatibility with modern software. 

Partner with us to streamline your hardware procurement process and focus on driving business success.

Consulting and AI Services

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Helping You Advance Your Business Into The Future

IS/IT Consulting Services

World Line Networks offers strategic guidance and expertise to propel your organization forward in the digital age. Our seasoned consultants work closely with you to understand your unique business challenges and objectives, crafting tailored solutions that drive innovation and maximize value from your technology investments. 

Whether you’re looking to optimize your cloud strategy, design resilient architectures, or implement cutting-edge technologies, our consultants have the knowledge and experience to guide you every step of the way. 

We help you navigate complex IT landscapes, streamline operations, and achieve sustainable growth through innovative solutions and best practices. 

With World Line, you can unlock the full potential of your technology infrastructure and position your organization for long-term success.

Managed AI Services

The managed systems we implement are designed to revolutionize your business operations by harnessing the power of artificial intelligence.

By leveraging cutting-edge AI technologies, we help you accelerate your digital transformation initiatives, driving innovation and unlocking new opportunities for growth.

Our team of experts ensures seamless integration and optimization of AI solutions tailored to your specific business needs, enabling you to stay ahead in today’s competitive landscape.

With AI, you can achieve faster ROI and sustainable success in the age of intelligent automation.

Support And Monitoring Services

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Maintain Your Technology Ecosystem with Proactive Support and Monitoring

Help+ServiceDesk

Our Remote HelpDesk + ServiceDesk (WLN Help+ServiceDesk) provides exceptional support across many platforms and applications. Experience peace of mind knowing you have a qualified team of IS and IT professionals managing your systems with the right tools to resolve issues proactively and efficiently. HelpDesk is designed to take care of any issues that may arise while ServiceDesk provides consistent monitoring and proactive management of all systems to ensure that everything is up to date and running smoothly, combined with discounted pricing for any and all onsite needs.

Remote Monitoring and Management (RMM)

At World Line Networks, we provide Remote Monitoring and Management (RMM) services, designed to proactively monitor and efficiently manage your technology systems and devices.

Utilizing RMM software, our team remotely oversees client endpoints, networks, and computers, enabling us to swiftly identify and address issues before they disrupt operations.

With RMM, we ensure optimal performance, conduct routine maintenance tasks such as deploying patches and updates, and troubleshoot issues promptly to minimize downtime.

Our comprehensive RMM solutions empower clients to maintain a stable and secure IT environment while they focus on their core business objectives.

Managed Cybersecurity

We prioritize the security of our clients’ digital assets through our comprehensive managed cybersecurity services.

Leveraging cutting-edge technologies and industry best practices, our cybersecurity experts implement robust defense mechanisms to safeguard against evolving cyber threats, like AI-powered attacks.

Our services encompass a wide range of cybersecurity solutions, including threat detection and response, vulnerability assessments, penetration testing, and security awareness training.

We partner with leading cybersecurity vendors such as Trend Micro, Barracuda, Sentinel One, Red Canary, Deep Seas, and Crowdstrike to deliver tailored security solutions that align with our clients’ unique security requirements.

With World Line Networks as your cybersecurity partner, you can rest assured that your organization’s digital assets are protected against cyber threats, allowing you to focus on driving business growth and innovation.

IS/IT Resources And Documentation

At World Line Networks, we understand the importance of having organized and accessible documentation on all IT systems.

Our intuitive IT documentation software consolidates all your IS/IT information securely, providing a centralized knowledge base for efficient operations.

From asset discovery to standard operating procedures (SOPs) and password management, our integrated solution enables meticulous organization of your IS/IT data.

This comprehensive approach ensures that our staff can consistently exceed your expectations, swiftly addressing any requests, and providing seamless support across all your IT systems.

Remote Support, On-Premises Support, And Outsourced Services

From supporting your existing systems to preparing your business for scalability, World Line Networks is your trusted partner every step of the way.

Our expert team assists in managing and maintaining hardware and software systems within your organization’s physical premises. Whether you require on-premises solutions or a hybrid approach, we offer tailored services to match your unique needs.

In addition to traditional on-premises support, we provide innovative solutions like Microsoft Teams integration, ensuring seamless collaboration and communication across your organization. Furthermore, our Contact Center as a Service (CCaaS) cloud-based system offers comprehensive customer communication tools, eliminating the need for a traditional in-house call center infrastructure.

With multi-channel support, faster setup, and adaptable features, our solutions empower businesses to enhance customer experiences and streamline communication effectively.

Experience the World Line Advantage

Comprehensive Solutions

Access a full suite of communication, infrastructure, AI, and support services tailored to your business needs.

Proactive Support

Enjoy peace of mind with proactive monitoring, rapid issue resolution, and personalized customer service.

Expertise and Innovation

Benefit from our team’s extensive experience, certifications, and commitment to staying ahead of technological trends.

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